The Basic Digital Literacy skills test is a fast, easy way to confirm whether a candidate has a basic understanding of computer and web use. The test asks questions from a bank of questions for testing security purposes. HR Avatar periodically adds new questions to this bank to prevent cheating and to stay current with developments in the practice of providing world-class customer service.

This test is fully mobile ready and operates on most modern mobile devices. Additionally, this non-interactive version uses only multiple choice and multiple correct answer questions.

Topics that are covered within the test include:

• Using internet browsers
• Popular applications
• Shared files and applications
• Editing files
• Mobile devices
• Backing up information
• Bookmarks
• Tabs
• History
• Operating system terminology
• Attachments
• Email
• Formatting
• Security

Note that while the Basic Digital Literacy assessment is a useful and efficient instrument for confirming a base level of skill or knowledge about this important topic, it is not intended to pinpoint the exact level of candidate or skill. We recommend that skills tests, like this one, be used in parallel with other measurements, such as cognitive ability, job fit, and behavioral history. Each different type of test provides a valuable piece of information you can use when evaluating potential job performance.