Cashier

Back

A Short Version of this test is available. Learn More
About the test

The Cashier Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history. Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.

The Cashier test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.

The specific attributes measured include:

Cognitive Ability
  • Analytical Thinking and Attention to Detail
  Behavioral History
  • History Survey - Performance
  • History Survey - Tenure
Personality
  • Adaptability
  • Customer Service Mindset
  • Drive
  • Integrity
  • Resilience
  • Teamwork
  Emotional Intelligence
  • Empathy and Emotional Self-Control

Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.

The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.

Language:English (US)
Time to Complete:40 Minutes (Approximately)
O*Net SOC Code:41-2011.00
Simulation Context:Customer Service Face-to-Face
O*Net Context:Sales and Related
About the job

Cashier

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

Top activities and tasks for this job:
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Greet customers entering establishments.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Issue receipts, refunds, credits, or change due to customers.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Issue trading stamps, and redeem food stamps and coupons.
  • Assist customers by providing information and resolving their complaints.
  • Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.

More information about this Job
Annual US Wages (2023)
Bottom 10%:
$22,580 or less
Bottom 25%:
$26,870 or less
Median:
$29,720 (Average)
Top 25%:
$34,500 or more
Top 10%:
$37,190 or more

Hourly US Wages (2023)
Bottom 10%:
$10.86 or less
Bottom 25%:
$12.92 or less
Median:
$14.29 (Average)
Top 25%:
$16.59 or more
Top 10%:
$17.88 or more

US Employment Statistics
2023:
3,338,800
2033 (projected):
2,985,700
Annual U.S. Job Openings:565,600

Top Knowledge Requirements
  • Customer and Personal Service
  • English Language
  • Sales and Marketing
  • Administration and Management
  • Mathematics
  • Administrative
  • Computers and Electronics
  • Public Safety and Security
Top Skills
  • Service Orientation
  • Active Listening
  • Speaking
  • Social Perceptiveness
  • Coordination
  • Reading Comprehension
  • Critical Thinking
  • Monitoring
Top Abilities
  • Oral Comprehension
  • Oral Expression
  • Near Vision
  • Written Comprehension
  • Speech Clarity
  • Problem Sensitivity
  • Information Ordering
  • Speech Recognition
Education Requirements
No High School Diploma:
37%
High School Diploma:
44%
Post-Secondary Certificate:
9%
Some College:
9%
This graphic shows the percentage of people in this role who have their highest education in each category.
Related Work Experience Requirements
None:
42%
Less than 1 Month:
2%
1 - 3 Months:
12%
6 Months - 1 Year:
17%
1 - 2 Years:
21%
2 - 4 Years:
6%
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category.

Alternate Titles for this Role: Auction Clerk, Bottle Booth Attendant, Box Office Attendant, Bridge Toll Collector, Cage Cashier, Cash Checker, Cash Office Worker, Cash Person, Cash Register Operator (Cash Register Op), Cashier, Cashier Associate, Cashier Host, Cashier Hostess, Cashier Team Member, Cashier Wrapper, Center Aisle Cashier, Central Aisle Cashier, Change Booth Attendant, Change Person, Check Cashier, Check Out Cashier, Check Out Clerk, Checker, Checker Cashier, Checkout Operator, Clerk Cashier, Clerk Checker, Collector, Convenience Store Clerk, Courtesy Booth Cashier, Credit Cashier, Customer Assistant, Day Cashier, Disbursement Clerk, Disbursing Agent, Disbursing Officer, Driver Cash Clerk, Fare Collector, Fast Food Cashier, Floor Cashier, Front End Cashier, Gas Station Cashier, Grocery Cashier, Grocery Checker, Grocery Checking Clerk, Grocery Clerk, Grocery Sales Clerk, Hostess Cashier, Hotel and Dining Room Cashier, Hotel Dining Room Cashier, Information Clerk Cashier, Money Counter, Mutuel Clerk, Parimutuel Ticket Cashier, Parimutuel Ticket Seller, Purse Paymaster, Restaurant Cashier, Retail Cashier, Sale Associate Point, Sales Assistant, Sales Associate, Sales Cashier, Sales Clerk, Service Station Cashier, Snack Bar Cashier, Station Cashier, Store Attendant, Store Cashier, Store Clerk, Store Clerk Cashier, Store Clerk Checker, Teller, Ticket Clerk, Ticket Dispatcher, Ticket Seller, To Go Specialist, Toll Booth Operator (Toll Booth Op), Toll Bridge Operator (Toll Bridge Op), Toll Collector, Toll Gate Keeper, Toll Gate Tender, Tube Room Cashier, Tube Teller, Turnstile Collector, Unload Associate, Visitor Service Associate, Wrapper Cashier

Related Jobs based on Skills & Abilities: Counter and Rental Clerks, Tellers, First-Line Supervisors of Retail Sales Workers, Customer Service Representatives, Retail Salespersons, Postal Service Clerks, Pharmacy Aides, Order Clerks, Gambling Change Persons and Booth Cashiers, Gambling Cage Workers, Door-to-Door Sales Workers, News and Street Vendors, and Related Workers, Stockers and Order Fillers, Receptionists and Information Clerks, First-Line Supervisors of Non-Retail Sales Workers, Shipping, Receiving, and Inventory Clerks, Billing and Posting Clerks, Office Clerks, General, Hotel, Motel, and Resort Desk Clerks, New Accounts Clerks, Telemarketers
A Short Version of this test is available.   What's the Difference?

Candidates typically need about 45 minutes to complete our full-length job-specific assessments. Our short versions take less than half that time. Like our standard assessments, these tests are based on the U.S. Government Occupational Information Network (O*Net). They do not contain the animated simulation module, however, though they still provide valuable information about all critical performance-related dimensions. Additionally, the short versions optionally include 1-2 virtual video interview questions! Click below for more information:

Cashier (Short)

(Internal Use) pid=5952, CTB Direct Test

Sign In  to administer this Full version.

Read the Reviews
Read HR Avatar reviews on G2
"Amazing Service and Spot-On Testing"
"The value received far exceeds the price"
"Truly takes out the guess work"
"Hiring managers can easily understand the reports"