About the test
The Cashier Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history.
Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's
ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.
The Cashier test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.
The specific attributes measured include:
Cognitive Ability
- Analytical Thinking and Attention to Detail
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Behavioral History
- History Survey - Performance
- History Survey - Tenure
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Personality
- Adaptability
- Customer Service Mindset
- Drive
- Integrity
- Resilience
- Teamwork
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Emotional Intelligence
- Empathy and Emotional Self-Control
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Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.
The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.
About the job
Cashier
Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.
Top activities and tasks for this job:
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Greet customers entering establishments.
- Calculate total payments received during a time period, and reconcile this with total sales.
- Issue receipts, refunds, credits, or change due to customers.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Issue trading stamps, and redeem food stamps and coupons.
- Assist customers by providing information and resolving their complaints.
- Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
More information about this Job
Annual US Wages (2023) |
Bottom 10%: | | $22,580 or less |
Bottom 25%: | | $26,870 or less |
Median: | | $29,720 (Average) |
Top 25%: | | $34,500 or more |
Top 10%: | | $37,190 or more |
Hourly US Wages (2023) |
Bottom 10%: | | $10.86 or less |
Bottom 25%: | | $12.92 or less |
Median: | | $14.29 (Average) |
Top 25%: | | $16.59 or more |
Top 10%: | | $17.88 or more |
US Employment Statistics |
2023: | | 3,338,800 |
2033 (projected): | | 2,985,700 |
Annual U.S. Job Openings: | 565,600 |
Top Knowledge Requirements
- Customer and Personal Service
- English Language
- Sales and Marketing
- Administration and Management
- Mathematics
- Administrative
- Computers and Electronics
- Public Safety and Security
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Top Skills
- Service Orientation
- Active Listening
- Speaking
- Social Perceptiveness
- Coordination
- Reading Comprehension
- Critical Thinking
- Monitoring
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Top Abilities
- Oral Comprehension
- Oral Expression
- Near Vision
- Written Comprehension
- Speech Clarity
- Problem Sensitivity
- Information Ordering
- Speech Recognition
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Education Requirements |
No High School Diploma: | | 37% |
High School Diploma: | | 44% |
Post-Secondary Certificate: | | 9% |
Some College: | | 9% |
This graphic shows the percentage of people in this role who have their highest education in each category. |
Related Work Experience Requirements |
None: | | 42% |
Less than 1 Month: | | 2% |
1 - 3 Months: | | 12% |
6 Months - 1 Year: | | 17% |
1 - 2 Years: | | 21% |
2 - 4 Years: | | 6% |
This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category. |
Alternate Titles for this Role: Auction Clerk, Bottle Booth Attendant, Box Office Attendant, Bridge Toll Collector, Cage Cashier, Cash Checker, Cash Office Worker, Cash Person, Cash Register Operator (Cash Register Op), Cashier, Cashier Associate, Cashier Host, Cashier Hostess, Cashier Team Member, Cashier Wrapper, Center Aisle Cashier, Central Aisle Cashier, Change Booth Attendant, Change Person, Check Cashier, Check Out Cashier, Check Out Clerk, Checker, Checker Cashier, Checkout Operator, Clerk Cashier, Clerk Checker, Collector, Convenience Store Clerk, Courtesy Booth Cashier, Credit Cashier, Customer Assistant, Day Cashier, Disbursement Clerk, Disbursing Agent, Disbursing Officer, Driver Cash Clerk, Fare Collector, Fast Food Cashier, Floor Cashier, Front End Cashier, Gas Station Cashier, Grocery Cashier, Grocery Checker, Grocery Checking Clerk, Grocery Clerk, Grocery Sales Clerk, Hostess Cashier, Hotel and Dining Room Cashier, Hotel Dining Room Cashier, Information Clerk Cashier, Money Counter, Mutuel Clerk, Parimutuel Ticket Cashier, Parimutuel Ticket Seller, Purse Paymaster, Restaurant Cashier, Retail Cashier, Sale Associate Point, Sales Assistant, Sales Associate, Sales Cashier, Sales Clerk, Service Station Cashier, Snack Bar Cashier, Station Cashier, Store Attendant, Store Cashier, Store Clerk, Store Clerk Cashier, Store Clerk Checker, Teller, Ticket Clerk, Ticket Dispatcher, Ticket Seller, To Go Specialist, Toll Booth Operator (Toll Booth Op), Toll Bridge Operator (Toll Bridge Op), Toll Collector, Toll Gate Keeper, Toll Gate Tender, Tube Room Cashier, Tube Teller, Turnstile Collector, Unload Associate, Visitor Service Associate, Wrapper Cashier
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