About the job
Sales Representative - Services
Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of postsecondary education.
Top activities and tasks for this job:
- Establishing and Maintaining Interpersonal Relationships
- Negotiate prices or terms of sales or service agreements.
- Prepare and submit sales contracts for orders.
- Visit establishments to evaluate needs or to promote product or service sales.
- Sell service contracts for technical or scientific products.
- Maintain customer records, using automated systems.
- Answer customers' questions about products, prices, availability, or credit terms.
- Quote prices, credit terms, or other bid specifications.
About the test (Full Version)
The Sales Representative - Services Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history.
Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's
ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.
The Sales Representative - Services test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.
This test also contains an automatically-scored essay component. Writing is a key skill for many jobs and also demonstrates the ability to generate, organize, and communicate relevant ideas effectively.
The specific attributes measured include:
Cognitive Ability
- Analytical Thinking and Attention to Detail
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Knowledge and Skills
- Fundamental Sales Concepts
- Writing
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Personality
- Adaptability
- Competitive Spirit
- Drive
- Integrity
- Resilience
- Sales Hunter Mindset
- Teamwork
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Emotional Intelligence
- Empathy and Emotional Self-Control
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Behavioral History
- History Survey - Performance
- History Survey - Tenure
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Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.
The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.
More information about this Job
| Annual US Wages (2023) |
| Bottom 10%: | | $48,140 or less |
| Bottom 25%: | | $64,700 or less |
| Median: | | $99,710 (Average) |
| Top 25%: | | $143,220 or more |
| Top 10%: | | $193,470 or more |
| US Employment Statistics |
| 2023: | | 325,300 |
| 2033 (projected): | | 335,300 |
| Annual U.S. Job Openings: | 29,900 |
Top Knowledge Requirements
- Customer and Personal Service
- Sales and Marketing
- English Language
- Administration and Management
- Mathematics
- Production and Processing
- Computers and Electronics
- Administrative
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Top Skills
- Speaking
- Persuasion
- Active Listening
- Negotiation
- Social Perceptiveness
- Reading Comprehension
- Service Orientation
- Coordination
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Top Abilities
- Oral Expression
- Oral Comprehension
- Speech Clarity
- Speech Recognition
- Written Comprehension
- Written Expression
- Deductive Reasoning
- Near Vision
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| Education Requirements |
| High School Diploma: | | 14% |
| Post-Secondary Certificate: | | 14% |
| Some College: | | 30% |
| Bachelor's Degree: | | 39% |
| This graphic shows the percentage of people in this role who have their highest education in each category. |
| Related Work Experience Requirements |
| 6 Months - 1 Year: | | 12% |
| 1 - 2 Years: | | 33% |
| 2 - 4 Years: | | 27% |
| 4 - 6 Years: | | 23% |
| This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category. |
Alternate Titles for this Role: Abrasives Sales Representative, Agricultural Sales Representative, Aircraft Equipment and Parts Sales Representative, Aircraft Sales Representative, Animal Feed Products Sales Representative, Building Equipment and Supplies Sales Representative, Chemical and Pharmaceutical Sales Representative, Chemical Sales Representative, Chemicals and Drugs Sales Representative, Commercial Solar Sales Consultant, Communication Equipment Sales Representative, Computer Sales Representative, Construction Machinery Sales Representative, Dairy Supplies Sales Representative, Dental and Medical Equipment and Supplies Sales Representative, Dental Detail Representative, EDP Systems Sales Representative (Electronic Data Processing Systems Sales Representative), Electrical Sales Representative, Electronic Sales Representative, Electronics Parts Sales Representative, Electroplating Sales Representative, Elevators, Escalators, and Dumbwaiters Sales Representative, Enterprise Salesperson, Farm and Garden Equipment and Supplies Sales Representative, Field Marketing Representative, Field Service Representative, Foundry and Machine Shop Products Sales Representative, Green Building Materials Distributor, Healthcare Sales Representative, Industrial Machinery Sales Representative, Inside Sales Representative, Instruments Sales Representative, Lubricating Equipment Sales Representative, Marketing Representative, Material Handling Equipment Sales Representative, Mechanical Equipment Sales Representative, Medical Detail Representative, Medical Field Representative, Medical Sales Representative, Medical Service Representative, Metals Sales Representative, Milking Machines Sales Service Representative, Oil Field Supplies and Equipment Sales Representative, Outside Sales Representative, Pharmaceutical Detailer, Pharmaceutical Representative, Pharmaceutical Sales Representative, Pharmaceutical Sales Specialist, Pharmaceutical Salesperson, Pharmaceutical Service Representative, Pharmacy Sales Representative, Poultry Equipment and Supplies Sales Representative, Precision Instruments Sales Representative, Radiographic Inspection Equipment and Services Sales Representative, Railroad Equipment and Supplies Sales Representative, Recyclable Materials Distributor, Retail Merchandiser, Sales Consultant, Sales Engineer, Sales Representative, Sales Specialist, Surgical Appliances Salesperson, Surgical Instruments Sales Representative, Sustainable Products Sales Representative, Technical Sales Representative, Technical Sales Specialist, Technical Service Representative, Textile Machinery Sales Representative, Ultrasonic Equipment Sales Representative, Utility Sales Representative, Veterinarian Supplies Sales Representative, Water Treatment Chemicals Sales Representative, Weighing and Force Measurement Instruments Sales Representative, Welding Equipment Sales Representative, Wholesale Ultrasonic Equipment Salesperson, Wire Rope Sales Representative
Related Jobs based on Skills & Abilities: Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products, Sales Engineers, Solar Sales Representatives and Assessors, Industrial Production Managers, Wholesale and Retail Buyers, Except Farm Products, Purchasing Agents, Except Wholesale, Retail, and Farm Products, Advertising Sales Agents, Sales Managers, First-Line Supervisors of Non-Retail Sales Workers, Purchasing Managers, Retail Salespersons, Counter and Rental Clerks, Production, Planning, and Expediting Clerks, Telemarketers, Logisticians, Parts Salespersons, Industrial Engineers, Door-to-Door Sales Workers, News and Street Vendors, and Related Workers
