About the test
The Fast Food Worker Pre-Employment Assessment was designed to help you hire staff in this role. The test provides a whole-person evaluation by measuring job-relevant cognitive ability, personality, knowledge, skills, and relevant behavioral history.
Each component provides important data for hiring decisions. Cognitive ability has been linked to overall job performance in most jobs and correlates with a candidate's
ability to learn new skills and to solve complex problems. Personality characteristics determine how well the candidate will fit-in with a corporate culture. Knowledge and skills indicate how much training will be needed before a new employee becomes productive. Finally, relevant behavioral history detects counter-productive behaviors that can impact job performance.
The Fast Food Worker test includes an animated work simulation in which candidates meet customers, colleagues and supervisors in a job-related context. Post-test surveys indicate the majority of candidates react favorably to these simulations.
The specific attributes measured include:
Cognitive Ability
- Analytical Thinking and Attention to Detail
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Behavioral History
- History Survey - Performance
- History Survey - Tenure
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Personality
- Adaptability
- Customer Service Mindset
- Drive
- Integrity
- Resilience
- Teamwork
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Emotional Intelligence
- Empathy and Emotional Self-Control
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Following completion, the test produces a Candidate Selection Report that includes an overall score and detailed scores for each attribute. The overall score weighs each of the factors based on research and analysis from the U.S. Government's Occupational Information Network (O*Net). O*Net represents over a decade of dedicated research evaluating the relative importance of various factors that lead to success in almost 1,000 different job roles.
The Candidate Selection Report also provides expert interview questions that help you probe critical or low-scoring areas, along with a guide for noting your evaluation of the candidate's responses. Consistent use of an interview guide is an important part of gaining better candidate insights and making better hiring decisions.
About the job
Fast Food Worker
Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.
Top activities and tasks for this job:
- Communicate with customers regarding orders, comments, and complaints.
- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
- Accept payment from customers, and make change as necessary.
- Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
- Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Balance receipts and payments in cash registers.
- Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
- Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
More information about this Job
| Annual US Wages (2023) |
| Bottom 10%: | | $22,190 or less |
| Bottom 25%: | | $26,280 or less |
| Median: | | $29,540 (Average) |
| Top 25%: | | $34,430 or more |
| Top 10%: | | $36,880 or more |
| Hourly US Wages (2023) |
| Bottom 10%: | | $10.67 or less |
| Bottom 25%: | | $12.64 or less |
| Median: | | $14.20 (Average) |
| Top 25%: | | $16.55 or more |
| Top 10%: | | $17.73 or more |
| US Employment Statistics |
| 2023: | | 3,734,100 |
| 2033 (projected): | | 3,946,500 |
| Annual U.S. Job Openings: | 912,400 |
Top Knowledge Requirements
- Customer and Personal Service
- Food Production
- Public Safety and Security
- English Language
- Sales and Marketing
- Production and Processing
- Mathematics
- Administration and Management
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Top Skills
- Service Orientation
- Active Listening
- Social Perceptiveness
- Coordination
- Critical Thinking
- Speaking
- Monitoring
- Judgment and Decision Making
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Top Abilities
- Oral Comprehension
- Oral Expression
- Speech Recognition
- Speech Clarity
- Near Vision
- Problem Sensitivity
- Trunk Strength
- Time Sharing
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| Education Requirements |
| No High School Diploma: | | 54% |
| High School Diploma: | | 27% |
| Post-Secondary Certificate: | | 3% |
| Some College: | | 15% |
| This graphic shows the percentage of people in this role who have their highest education in each category. |
| Related Work Experience Requirements |
| None: | | 54% |
| Less than 1 Month: | | 9% |
| 1 - 3 Months: | | 4% |
| 3 - 6 Months: | | 10% |
| 6 Months - 1 Year: | | 12% |
| 1 - 2 Years: | | 9% |
| 2 - 4 Years: | | 3% |
| This graphic shows the percentage of people in this role whose related work experience before they entered this position falls into each category. |
Alternate Titles for this Role: Back of House Team Member, Bakery Associate, Bistro Team Member, Cafe Server, Cafe Worker, Cafeteria Food Server, Cafeteria Server, Candy Attendant, Candy Bar Attendant, Candy Counter Clerk, Canteen Operator, Caterer's Aide, Caterer's Helper, Catering Assistant, Catering Attendant, Coffee Attendant, Coffee Brewer, Coffee Shop Attendant, Concession Attendant, Concession Cashier, Concession Stand Attendant, Concessionaire, Counter Attendant, Counter Clerk, Counter Helper, Counter Hop, Counter Person, Counter Waiter, Counter Waitress, Crew Member, Deli Associate (Delicatessen Associate), Deli Clerk (Delicatessen Clerk), Deli Cook (Delicatessen Cook), Deli Team Member (Delicatessen Team Member), Deli Worker (Delicatessen Worker), Fast Food Cashier, Fast Food Server, Fast Food Team Member, Fast Food Worker, Food Counter Worker, Food Server, Food Service Aide, Food Service Assistant, Food Service Counter Clerk, Food Service Order Clerk, Food Service Team Member, Food Service Worker, Food Team Member, Fountain Attendant, Fountain Clerk, Fountain Dispenser, Fountain Helper, Fountain Jerk, Fountain Operator, Fountain Server, Fountain Waiter, Fountain Waitress, Front Counter Attendant, Front of House Team Member, Hot Dog Vender, Hot Dog Vendor, Ice Cream Dipper, Ice Cream Man, Ice Cream Scooper, Ice Cream Server, Ice Cream Shop Associate, Kitchen Food Server, Kitchen Team Member, Line Person, Line Server, Mess Attendant, Order Clerk, Order Filler, Popcorn Attendant, Prep Cook (Preparation Cook), Restaurant Crew Member, Restaurant Team Member, Restaurant Worker, Salad Counter Attendant, Sandwich Artist, Sandwich Counter Attendant, School Cafeteria Cook, Service Crew Team Member, Snack Bar Attendant, Soda Clerk, Soda Dispenser, Soda Fountain Clerk, Soda Fountain Operator, Soda Jerker, Steam Table Attendant, Steam Table Worker, Take Out Waiter, Take Out Waitress, Window Clerk
Related Jobs based on Skills & Abilities: Dining Room and Cafeteria Attendants and Bartender Helpers, Food Preparation Workers, Food Servers, Nonrestaurant, Cooks, Short Order, Waiters and Waitresses, Baristas, Cooks, Restaurant, Cooks, Fast Food, Bartenders, Dishwashers, Food Service Managers, Chefs and Head Cooks, First-Line Supervisors of Food Preparation and Serving Workers, Cooks, Institution and Cafeteria, Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop, Bakers, Butchers and Meat Cutters, Cooks, Private Household, Food Batchmakers, Cashiers
